To the Department of Information Systems or Technology (IT), the pandemic situation opens ideal opportunities to:

– Develop a continuous project for reduction/elimination of direct, indirect, and hidden costs, which affects all areas of the company, not just IT.

– Lead by example: Evolve the face-to-face support model towards superior remote-work support.

– Set the pace of the company to a process of continuous improvement.

In this practical and concise e-book, we explain how to develop those three points, and how IT can be transformed into a World-Class Management Model.

Salvador Orellana

My name is Salvador. I’m an IT PRO with 20+ years of experience in managing Information Technology departments for big companies.
My goal now, is to help my fellows with direct-and-right-to-the-point short e-books.
As the name suggests, each e-book will take about 10 minutes to read and provides enough information to start using.
Follow me and feel free to write, I’ll respond.

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